Refund policy

🔁 Refund & Return Policy

🚨 All sales are final. Due to the nature of our products, we have an all sales are final policy. There are no returns, no refunds, or no exchanges. Please be advised that all sales made through our online store are final.

We do not accept returns unless specifically approved. In rare cases where a return or cancellation is granted, a 10% processing fee will apply, and original shipping costs are non-refundable.


✅ To Be Considered for a Return:

  • 📦 Items must be unused, in original packaging, and in the same condition as received.

  • 🧾 Proof of purchase is required.

  • 🚫 Returns due to buyer’s change of mind or personal preference will not be accepted.

📧 To request a return, email us at bunny.emporium.tt@gmail.com.
Unauthorized returns will not be accepted.
🚚 Return shipping is the customer’s responsibility.


❌ Cancellations

If you choose to cancel an order for any reason, a 10% cancellation fee will be deducted from your refund.
💸 Shipping fees are non-refundable.


📦 Preorders

All preorder items are strictly final sale.
There are no refunds, cancellations, or returns, as these items are ordered specifically for your purchase.


📦 Packaging Disclaimer

We sell manufacturer-sealed products.
We are not responsible for minor packaging flaws, including:

  • ✂️ Small rips in plastic wrap

  • 📦 Box dings or scuffs

  • 🎁 Imperfections in sealed packaging

These issues are common and do not qualify for return or refund.


🚫 "No Shrink" Policy

For “No Shrink” items (boxes sold without factory seal), refund requests will only be considered with proper video proof:

🎥 A continuous video recording from unsealing to pack opening
👀 Packs must remain in full camera view
🕒 Include timestamp, your name, and order number

“No Shrink” boxes are not eligible for return due to cosmetic damage or denting.


🤖 Bot Use Policy

Orders placed using bots or automated checkouts will be:

  • Canceled

  • 💸 Subject to a 10% fee

  • 🚫 IP will be permanently banned